Terms and Conditions
This Terms and Conditions was last updated on January 23rd, 2025.
1. Introduction
Welcome to Agile MasterClass! These Terms and Conditions (“Terms”) govern your use of our website, www.agilemasterclass.org, and the services we provide, including paid courses, masterclasses, coaching sessions, and free content. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services..
2. General Information
2.1 Website Operator: Agile MasterClass platform is operated from the European Union (EU).
2.2 Contact Information: For inquiries, please contact us at:
- Email: info@agilemasterclass.org
2.3 Changes to Terms: We may update these Terms periodically. Any changes will take effect immediately upon posting on the website, and your continued use of the site indicates your acceptance of the updated Terms.
3. Eligibility
3.1 Age Requirement: You must be at least 18 years old or have parental/guardian consent to use our services.
3.2 Account Registration: To purchase courses or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.
3.3 Prohibited Use: You may not use our website for any unlawful purpose or in violation of these Terms.
4. Services Provided
4.1 Paid Courses and Masterclasses: Agile MasterClass offers premium digital courses and masterclasses that are accessible through one-time purchases or subscriptions.
4.2 Coaching Services: Personalized coaching sessions are offered as individual or package plans. These are subject to our Refund and Returns Policy.
4.3 Free Content: We also provide free resources, including guides and mini-courses. Free content is for informational purposes only and may not always reflect the latest industry standards.
5. Payments and Pricing
5.1 Payment Methods: Payments are processed securely through trusted third-party providers. You agree to provide accurate and valid payment information.
5.2 Pricing Changes: Prices are subject to change at any time. Changes will not affect purchases already completed.
5.3 Taxes: Prices displayed on the website may include applicable VAT or other taxes. Additional taxes may apply depending on your location.
6. Intellectual Property
6.1 Ownership: All content, including but not limited to course materials, videos, images, and logos, is the intellectual property of Agile MasterClass or its licensors.
6.2 License to Use: Upon purchasing a course, you are granted a limited, non-exclusive, non-transferable license to access the content for personal use only.
6.3 Restrictions: You may not share, reproduce, distribute, or resell our content without prior written consent.
7. Refunds and Cancellation
7.1 Refund Policy: Refunds are governed by our Refund and Returns Policy, which is available here. Please read it carefully before making a purchase.
7.2 Coaching Cancellation: Coaching sessions must be canceled at least 48 hours in advance to qualify for a refund or rescheduling.
8. User Conduct
8.1 Prohibited Behavior: Users are prohibited from:
- Harming or disrupting the website or its functionality.
- Uploading harmful or malicious software.
- Using the website to harass, defame, or threaten others.
- Using the website for any illegal activities.
- Downloading copyrighted material.
- Distributing copyrighted material.
8.2 Account Termination: We reserve the right to terminate accounts or deny access to services for violations of these Terms or unlawful behavior.
9. Limitation of Liability
To the maximum extent permitted by law:
- Agile MasterClass is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or use, arising from your use of the website.
- Our liability is limited to the amount paid by you for the specific course, coaching, or service.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the European Union and the laws of Croatia in the EU.
- Any disputes arising under these Terms shall be resolved exclusively in the courts of Croatia in the EU.
11. Consumer Rights
11.1 EU Consumer Rights: If you are a resident of the European Union, you are entitled to a 14-day cooling-off period for digital purchases. However, this does not apply once you have accessed, downloaded, or used the content.
11.2 International Consumer Rights: Customers outside the EU may have additional rights under local laws. While Agile MasterClass complies with EU regulations, we will make good-faith efforts to address international consumer concerns.
12. Privacy Policy
Our collection and use of personal data are governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR). You can review the policy here.
13. Links to Third-Party websites
Our website may contain links to third-party websites. Agile MasterClass is not responsible for the content, privacy practices, or policies of these external sites.
14. Force Majeure
We are not liable for delays or failures to fulfill our obligations caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, technical failures, or government actions.
15. Contact Us
For questions about these Terms, please contact us at info@agilemasterclass.org
By accessing or using Agile MasterClass, you acknowledge that you have read, understood, and agree to these Terms and Conditions.